fill77 Privacy Policy

1. Introduction

fill77 ("fill77," "we," "us," or "our") operates the online gaming platform accessible at fill77.net (the "Platform"). This Privacy Policy describes how fill77 collects, uses, stores, shares, and protects the personal information of users ("you," "your") who access or use the fill77 Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. By registering for or using fill77, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with fill77's Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Personal Data We Collect

fill77 collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties in connection with our services. The categories of personal data we collect include:

2.1 Registration Data. When you create a fill77 account, we collect your full name, date of birth, email address, mobile number, and chosen username and password. This information is required to create and maintain your fill77 account.

2.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and gaming requirements, fill77 collects copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, or PhilSys ID), proof of address, and, where required, source of funds documentation.

2.3 Financial Data. fill77 collects information necessary to process deposits and withdrawals, including your GCash mobile number, PayMaya/Maya account details, or Philippine bank account information (account name, account number, bank name). fill77 does not store full payment card numbers.

2.4 Transaction Data. fill77 maintains records of all deposits, withdrawals, bets, game results, and bonus transactions associated with your fill77 account.

2.5 Technical Data. fill77 automatically collects technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, and session timestamps.

2.6 Usage Data. fill77 collects data about how you interact with the Platform, including the games you play, the features you use, the pages you visit, and the duration of your sessions.

2.7 Communications Data. If you contact fill77 customer support, we retain records of your communications, including chat transcripts and email correspondence.

3. How fill77 Uses Your Personal Data

fill77 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your fill77 account, including processing your registration, verifying your identity, and managing your account settings.
• Service Delivery: To provide you with access to fill77's games, features, and services, including processing deposits and withdrawals and crediting bonuses to your account.
• Regulatory Compliance: To comply with fill77's obligations under Philippine gaming regulations, anti-money laundering laws, and data protection legislation, including conducting KYC verification and filing required reports with regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal conduct on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming patterns and identify users who may be experiencing gambling-related harm, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyze usage patterns and improve the fill77 Platform, including fixing bugs, optimizing performance, and developing new features.
• Communications: To send you account-related notifications, security alerts, and, where you have opted in, promotional communications about fill77 offers and updates.

4. Legal Basis for Processing

fill77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform our contract with you — i.e., to provide the fill77 Platform and services you have registered for.
• Legal Obligation: Processing necessary to comply with fill77's legal obligations under Philippine law, including gaming regulations, anti-money laundering requirements, and tax obligations.
• Legitimate Interests: Processing necessary for fill77's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Where fill77 relies on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

fill77 does not sell, rent, or trade your personal data. fill77 may share your personal data with third parties only in the following limited circumstances:

5.1 Service Providers. fill77 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya/Maya, Philippine banks), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on fill77's instructions and in accordance with applicable data protection law.

5.2 Regulatory Authorities. fill77 may disclose your personal data to Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and law enforcement agencies, where required by law or in response to a valid legal process.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of fill77's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

5.4 With Your Consent. fill77 may share your data with third parties where you have given your explicit consent to such sharing.

6. Cookies & Tracking Technologies

fill77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help fill77 recognize you, remember your preferences, and analyze how the Platform is used.

6.1 Essential Cookies. These cookies are necessary for the fill77 Platform to function. They enable core features such as session management, security, and account authentication. You cannot opt out of essential cookies without disabling the Platform entirely.

6.2 Analytics Cookies. fill77 uses analytics cookies to understand how users interact with the Platform — which pages are visited most, where users encounter difficulties, and how the Platform can be improved. Analytics data is aggregated and does not identify individual users.

6.3 Preference Cookies. These cookies remember your settings and preferences on the fill77 Platform, such as your language preference and display settings, so you do not need to re-enter them each visit.

6.4 Managing Cookies. You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the fill77 Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Security

fill77 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• TLS/SSL encryption for all data transmitted between your device and fill77's servers.
• Encryption of sensitive data at rest, including account credentials and financial information.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and vulnerability testing of the fill77 Platform.
• Multi-factor authentication options for fill77 account access.
• Secure data centers with physical access controls and 24/7 monitoring.

While fill77 takes data security seriously and employs industry-standard protections, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your fill77 login credentials and for notifying fill77 immediately if you suspect unauthorized access to your account.

8. Data Retention

fill77 retains your personal data for as long as your fill77 account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specifically:

• Account Data: Retained for the duration of your fill77 account and for a minimum of five (5) years after account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of the Philippines.
• KYC Documents: Retained for the duration of your fill77 account and for five (5) years after account closure.
• Communications Data: Customer support communications are retained for up to three (3) years from the date of the interaction.
• Technical & Usage Data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fill77 will securely delete or anonymize the data.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fill77:

• Right to Be Informed: You have the right to be informed about how fill77 collects and processes your personal data — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data fill77 holds about you and information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data fill77 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fill77's legal retention obligations.
• Right to Object: You have the right to object to fill77's processing of your personal data where that processing is based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe fill77 has violated your data privacy rights.

To exercise any of these rights, please contact fill77's Data Protection Officer via the contact details provided in Section 12 of this Privacy Policy. fill77 will respond to all data rights requests within thirty (30) days of receipt.

10. Children's Privacy

The fill77 Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. fill77 does not knowingly collect personal data from individuals under the age of 21.

If fill77 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on fill77, please contact our support team immediately.

11. Updates to This Privacy Policy

fill77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the fill77 Platform. When we make material changes to this Privacy Policy, we will notify registered users via email or through a prominent notice on the fill77 Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how fill77 protects your personal data. Your continued use of the fill77 Platform after any changes to this Privacy Policy constitutes your acceptance of the updated Policy.

12. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or fill77's handling of your personal data, please contact fill77's Data Protection Officer. Our DPO is responsible for overseeing fill77's compliance with the Philippine Data Privacy Act and is your primary point of contact for all data privacy matters.

You may reach fill77's Data Protection Officer at the following email address (plain text — not a clickable link):

fill77 aims to respond to all privacy-related inquiries within thirty (30) days. For urgent account security matters, please use the live chat feature on the fill77 Platform for the fastest response.

If you are not satisfied with fill77's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.